Return Policy
All sales are final. Returns are only accepted in the event that a customer receives damaged products or products in error (mis-pick or quantity error) and must notify the seller via email at info@meriinc.com within five (5) days of receipt.
Undeliverable Packages
We cannot re-ship orders that are returned to us. If a package is returned as undeliverable, we will issue a refund minus a 1% restocking fee.
Product Warranty
LRI products are free from defects in material and workmanship under regular use. LRI will replace any defective product.
This warranty stands on the condition that:
- The customer will provide notice via email to info@meriinc.com within five business days of receipt of your product. Your communication must include the following: your name, product order number, a description of your item, and a photo of the item.
- LRI will review this information and determine the claim’s validity under the terms of this warranty.
- If the purchaser makes any modifications to the product or fails to use it according to the instructions provided in the mailback kit, this warranty shall be null and void.
- LRI is not liable for any special, incidental, or consequential damages.
- In no event shall LRI’s liability for defective products exceed the corresponding purchase price of the product.
Intended Use
Review your state’s infectious waste guidelines before purchasing. Also, please note that LRRI’s medical waste mailback kits are for the disposal of sharps or infectious waste materials. DO NOT use them for the disposal of drugs or hazardous materials.
Questions? Contact LRI.