Medical Waste Mailback Kit FAQs

 

How do MERI Medical Waste Mailback Kits Work?
Do I need to have a PayPal account to place an order in the online store?

No, a PayPal account is not required to purchase from our online store. Just click on the “Proceed to Paypal” button after completing the shipping information, and you will have the option to pay with a credit card through the PayPal processor.

What if I don't have a credit card?

Either a credit card OR a PayPal account is required to purchase from our online store.

What if I am tax exempt?

Email a copy of your tax-exempt certificate to info@meriinc.com. We will inform you via email when you can place your order using your tax i.d. number.

What is your return policy?

All sales are final, per MERI’s refund and return policy.

What can be placed inside the waste containers for disposal?

Sharps and infectious waste can go inside the biohazard containers. Do not place hazardous waste, pharmaceutical waste, free liquid, or heavy metal objects inside the biohazard containers.

Only sealed sharps containers can go inside the 18-gallon or 28-gallon containers (no loose sharps).

In the yellow trace chemotherapy containers, only place gloves, gowns, needles and IV treatment bags with a trace amount of chemo waste. Full bags of chemo and infusion pumps DO NOT go inside of the yellow mailback container. 

Allowable items may vary by state. Please consult your state regulations.

Is there a time limit before I have to send back my kit?

You can send back the kit once the container(s) are full. Allowable timeframes for waste storage may vary by state. Please consult your state regulations.

Can you provide documentation showing I have secured MERI as my licensed medical waste destruction company?

Yes. Request this letter in the comments section when placing your online order. We will then send a letter stating that your company has secured MERI as your licensed medical waste destruction company to the email address you provided.

Is postage included in the price of the kit?

Outbound and inbound postage will be added to your order once calculated after entering your shipping address. The exception to this is on the 18-gallon and 28-gallon mailback kits. The outbound and inbound shipping is included in the posted price online for those kits.

Do you ship to Hawaii or Alaska?

Yes. We can ship our kits to Hawaii or Alaska. Please note that these kits are sent and returned via USPS Air Mail and the shipping fees will reflect as such.

If you are ordering an 18-gallon or 28-gallon kit, please contact us at info@meriinc.com before placing your online order to inquire about the additional postage required for shipping these kits to Hawaii or Alaska.

Do you ship to countries outside of the United States?

No, we do not ship kits outside of the U.S.

Will I receive proof of disposal with a mailback kit?

Your kit will ship with a manifest found in the clear outside envelope on the box. Send back a signed copy of the manifest with your full kit and keep one copy for your records. After destruction of the waste, you will receive a final copy of destruction, including the weight of the waste, to the email address you provided when ordering.

Are your kits safe to ship in the mail?

Yes. Our kits contain certified waste collection containers that meet DOT and USPS shipping requirements.

Can I place my own sharps container into a MERI mailback kit?

No. Only the sharps containers provided with our kits have approval by the United States Postal Service to be shipped back in the box provided.

How do I get rid of my current full sharps containers using your service?

You can use our larger capacity 18-gallon or 28-gallon mailback kits to send back your existing sharps containers. Place your full containers into the large capacity container (no loose sharps) and mail the kit back.

What if I have a question that is not addressed in this FAQ?

Contact us at info@meriinc.com or 608-257-7652 with any questions regarding our mailback kits or services.